I contacted this provider via this site and received an email reply the next day. My husband called back and arranged a time for a representative to come to our home to provide a written estimate. The representative arrived right on time, determined exactly the supplies, crew and time that would be needed along with a detailed written estimate (minimum to maximum costs). I scheduled the move, subsequently receiving an email and phone confirmation of the date and time. I was impressed that they took great care to park the van in a way that didn’t impact my neighbors getting in and out of their homes. They reviewed the contract with me and secured all my required signatures. Then they immediately began work. They operated like a refined machine! They were efficient, polite and very hard-working. They were very careful with everything and had all the supplies/gear to do the job right. After taking a meal break, the crew arrived at our new house and immediately began unloading. They asked questions about exactly what we wanted and were patient as we figured some things out on the fly! They were even patient with my elderly father-in-law who wanted his room set up “just so”. When everything was unloaded, I was given a customer service survey to complete. And they asked, just prior to leaving, if there was anything more we needed from them! A great experience all around! I particularly want to commend the crew for doing excellent work. I hope a raise is headed their way very soon!
Review Received Via Email
Jason & Sergio were fantastic – professional yet personable, and efficient. Great move!
Very satisfied!! Jason, Luis, Kit – Did an excellent job + were very courteous + went out of their way to make sure everything was perfect.
They were great as always (fourth move) – no improvement needed. The guys were as good as always, very professional. Will refer anytime someone is looking for moving people.